Clearhead is invoiced for EAP referrals, whilst private clients are invoiced directly. EAP referrals also come with a 10% referral fee for each, while there is no fee for private clients.

How distinguish EAP referrals from private clients:


1. Go to your Provider Portal, and select Bookings on the left
2. Then, the purple View button on the appointment card / box / thing

3. A screen will pop up, and from there, you'll be shown the referral type under: EAP client

 

If they are a private client, it will say: No - Private Booking

 

If you're ever unsure about a client, please contact therapist-support@clearhead.org.nz before the session takes place, and we'll happily clarify!