Article suggestions
It's free to join Clearhead as a therapist, and create a public profile on our network.
On 2/11/23 we communicated some updates to our invoicing processes. Below are commonly asked questions you might have. If this article doesn't answer your question, please email therapist-support@myclearhead.com and we can help.
This guide explains how to setup your invoice settings.
This guide takes you through how to generate an Invoice for your EAP Booking in under 30 seconds.
This guide shows you how to view your draft, unpaid and completed EAP invoices.
This guide shows you what to do if your invoice is overdue.
This guide explains what to do if any of the generated invoice details are wrong.
This guide shows you how to fix your bank account number in your invoice settings.
This guide shows you how to change your GST number and also decide whether your existing prices include / exclude GST.
This guide discusses how to update your billing details relating to your name & address on all invoices.
This guide shows you the issues as to why an invoice may not generate for someone who is an EAP client.
This guide explains the potential reasons why the session number might be wrong on bookings / invoices and the step to take to resolve this.