To start off, please click on the video below for a quick runthrough of your Provider Portal (5mins to view):
You can also look for common questions using the search bar above.
What is Clearhead? You can read about Clearhead here: https://www.myclearhead.com/en-NZ/provider
Moving onto our referral types: Click to view
Invoicing information: Click to view
Blocking out time on your calendar (this is useful for blocking out your availability on a one-off basis, e.g. a public holiday): Click to view
Creating an appointment through your portal (this is useful for booking subsequent sessions with your clients): Click to view
Requesting extra sessions for your EAP client: Click to view
Cancellation Policy for EAP Clients: Click to view
Updating availability: Click to view
Updating therapy locations: Click to view
Updating session/service fees: Click to view
Scheduling breaks: Click to view
For any other questions, please feel free to reach us at: therapist-support@myclearhead.com